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FAQs

How long to ship?

Most orders ship within 3-5 business days, lovingly packed by our artisans.

Can I customize items?

Yes! Many products offer personalized touches—just add your message at checkout.

What if my order is delayed?

If your order takes longer than expected, please contact us. We’ll track it and keep you updated every step of the way.

Do you offer gift wrapping?

Absolutely! Choose gift wrapping at checkout for a special, heartfelt presentation.

Can I return items?

We accept returns within 14 days if items arrive damaged or not as described.

How do I track my order?

Once shipped, you’ll receive a tracking number via email to follow your package’s journey.